OMG Xperience Capabilities
Internal Readiness Dashboard — What we can deliver TODAY vs. what still needs buildout.
Click any capability to expand and view full instructions
Day 1-2: Voice Agent
0/5 ReadyGreeting Script
Professional greeting script that identifies caller intent and routes appropriately.
Appointment Booking
Voice AI flow to book appointments directly into GHL calendar.
Lead Qualification
Qualify leads by asking key questions and scoring fit.
FAQ Response Bank
Knowledge base responses for common caller questions.
GHL Integration
Webhook integration between Retell and Go High Level CRM.
Day 2-3: CRM + Pipelines
4/4 ReadyCustom Fields
Custom contact fields for tracking lead data and preferences.
Tag Structure
Organized tag taxonomy for segmentation and automation triggers.
Sales Pipeline
Visual sales pipeline with stages matching the customer journey.
Calendar Setup
Booking calendar with availability rules and confirmation workflows.
Day 3-5: Workflows & Automations
3/7 ReadySpeed-to-Lead
Instant response workflow when new leads come in.
No-Response Follow-up
Automated follow-up sequence for unresponsive leads.
Appointment Confirm
Appointment confirmation and reminder sequence.
Long-Term Nurture
Ongoing nurture sequence for leads not ready to buy.
Re-engagement
Win-back campaign for past customers.
Review Request
Automated review request after service completion.
Referral Campaign
Referral program automation and tracking.
Day 4-5: Website
2/4 ReadyHomepage Copy
StoryBrand-based homepage copy that converts visitors.
Service Pages
Individual service pages optimized for SEO and conversion.
SEO/GEO
SEO and Generative Engine Optimization for AI search.
Lead Magnet
Downloadable resource to capture email leads.
Day 5-6: Review & Referral
0/3 ReadyReview Request
Post-service review request automation.
Review Response
Templates for responding to online reviews.
Referral Request
Ask happy customers for referrals.
Day 6-7: Social Content
0/4 ReadyContent Calendar
30-day social media content calendar.
Facebook Posts
Facebook post templates and scheduling.
Instagram content strategy and templates.
GHL Social Planner
Configure GHL Social Planner for scheduling.
Bonus: Ads
1/4 ReadyMeta Ad Copy
Facebook and Instagram ad copy variations.
Google Ad Copy
Google Search and Display ad copy.
Ad Images
AI-generated ad images for campaigns.
Ad Video
AI-generated video ads with avatars.